FAQ

We’ve spent years perfecting the brewing times and temperatures for each tea, so that you may replicate the science of mindful tea-making in the comfort of your own home.

Each tea on our website comes with its own precise brewing instructions - and whilst we test these monthly to ensure that any changes from storage or ageing are accounted for, we still welcome experimentation!

As a guide, we recommend:

Gokou Matcha: 75°C/ 165°F

Broken Silver Pu'erh: 100°C/ 212°F, 50 seconds

Genmaicha Popcorn Tea: 70°C/ 160°F, 50 seconds

Classic Assam Black: 100°C/ 212°F, 80 seconds

Welsh Cake Tea: 100°C/ 212°F, 50 seconds

Of course, we recommend that you steep it in one of our 500ml teapots, but we're biased ;)

We highly recommend that you brew your tea in a glass teapot. This way, you can see the leaves as they open up and reach their full potential, and you can accurately judge the colour of the liquid.

We also like traditional Asian teapots and those cute porcelain ones that people drink during British afternoon tea. If you’re brewing your tea as part of a ceremony, then a Gaiwan is recommended to ensure that the tea is never over-brewed.

If you decide on brewing with a metal strainer, please bear in mind that the larger the strainer, the better the flavour! This is because with a large strainer, the leaves are allowed to billow out and unfurl to their natural size, releasing all that good stuff.

As many times as you like!

Some teas, such as pu’erhs, have flavours which develop with each brewing, opening up to a whole plethora of flavours which will keep you intrigued until the end.

Other teas such as white tea may only be steeped two or three times, but the flavour is relatively steady throughout it all - and can even be continued drinking the next day.

At the end of it all, the amount of times that you can steep your tea is up to personal preference!

We recommend an air-tight container that is kept away from sunlight, moisture, and heat. Tins are perfect for this.

Technically, it will last forever. Tea never 'goes off', but it will lose flavour over time, so the sooner you drink it, the better.

Saying that, teas such as come pu'erhs age like fine wine - so if you want to leave that in the back of your cupboard for the next 30 years, go for it!

Goodness, no! There’s nothing in your tea apart from pure, natural leaf, grown in idyllic conditions - after all, isn’t that what you came here for?

We do actually sell three different types of tisanes (herbal tea)!

There's a wild rooibos which is sweet, earthy, and has a little honey aftertaste.

Then, there's a sweet Malawian spearmint which is perfectly smooth and well-rounded.

And finally, we have a bright lemon verbena which is crisp, refreshing, and divinely citrus.

We hope you love them just as much as we do :)

None. Zilch. Zero.

We know that an overwhelming number of tea companies DO contain added sugar, so you have the right to be suspicious. But rest assured, we stay away from all that.

In our opinion, pure, single-origin teas with no added sugars or nasties are the way to go!!